Sell My Games
Frequently Asked Questions
Everything you need to know about selling your video games, consoles, and accessories to Sell My Games.
Trusted since 2023 with thousands of successful transactions. If your question is not answered below, contact us and we will help.
Getting Started
Yes. Orders must total at least $25 to submit.
Your quote is locked in as long as you drop your package off at the post office within 7 days of creating your order.
It doesn't have to arrive at our warehouse within 7 days. Just be dropped off within that window.
No worries. We test everything on arrival. Any defective items simply adjust your quoted total per our Deductions policy.
If you need to change anything about your order, just let us know. We're happy to help, whether it's before or after you've shipped.
What We Accept
We only accept North American (NTSC) region games, systems, and accessories.
We only accept original (OEM) controllers made by the console manufacturer.
No, we do not buy digital games. We also cannot pay extra for systems that have downloaded games.
Yes! You can sell games without their cases. We apply deductions for disc-based games and for some cartridge games.
For full details on how these deductions work, please see our Deductions page.
If it's a standard Nintendo, Xbox, Sony, or Sega item, or an OEM controller, let us know via our
Contact Us page and we'll work to add it.
We do not buy PC titles, reproduction/bootleg cartridges, or counterfeit items.
Shipping
Shipping is free. We provide a prepaid USPS label for every order.
Use a sturdy box with cushioning (bubble wrap or crumpled paper) so items can't shift.
If you still have them, include original boxes and packaging. Tape the shipping label flat on top.
No problem. Either split the items into separate orders or contact us and we'll send extra labels.
Yes! Email or contact us and we'll arrange a local drop-off time.
We currently buy only from U.S. addresses.
Packages typically take 3–5 business days to arrive at our warehouse.
It's rare, but if it happens please contact us with your order number and tracking. We'll help investigate with USPS and work toward a resolution.
Ready to sell? Get your instant quote or learn more about how the process works.
Inspection & Condition
You can factory reset and sign out of PSN/Xbox/Nintendo accounts if you'd like.
If you don't, we'll securely sign out and reset systems before we sell them.
We adjust prices per our Deductions policy.
If deductions exceed 10%, we'll email a revised offer; otherwise, we pay as processed.
Payment
Venmo, PayPal, and store credit are typically issued within 1–2 business days after processing.
Checks take around 10 days to arrive by mail.
We offer Venmo, PayPal, CaveGamers store credit (with a 10% bonus), or check by mail.
No. We cover all payment fees.
After the Sale
We can return items we don't accept upon request; the seller is responsible for return shipping.
Otherwise, we recycle responsibly.
We resell them through our online store at
CaveGamers.com.
Ready to Sell Your Games?
Search your items, lock in your quote, and ship for free. The process is simple and payout is fast.
Get Your Instant QuoteStill have questions? Contact us and we will help before you ship.